Terms & Conditions
Last updated: June 2, 2025
1. Overview
These Terms & Conditions (“Terms”) govern your purchase and use of any products or services (“Services”) offered by Public Yarn (“Company,” “we,” “our,” or “us”) through our website. By placing an order or subscribing, you agree to be bound by these Terms and our Privacy Policy.
2. Eligibility
You must be at least 18 years old and able to enter into legally binding contracts to purchase or subscribe to our Services.
3. Services & Packages
| Tier | Description | Billing | Cancellation Window |
|---|---|---|---|
| Tier 1 – Signature Spot | One‑time video production package | One‑time payment of USD $6,999 | Non‑refundable once production begins |
| Tier 2 – Launch Campaign | Ongoing monthly video marketing services | USD $13,999 per month, auto‑renews | Cancel any time with 30 days’ written notice |
| Tier 3 – Custom Quote | Enterprise‑level subscription | Price determined by custom agreement | As stated in individual agreement |
We reserve the right to modify package details, pricing, or availability at any time prior to purchase.
4. Orders & Payments
- Payments are processed securely via Stripe or PayPal.
- For subscription tiers, your payment method will be charged automatically on each renewal date until you cancel.
- You agree to keep your payment information current. Failed payments may result in suspension of Services.
5. Refunds & Cancellations
- Tier 1: Because work begins immediately, payments are non‑refundable once production has started.
- Subscriptions (Tier 2 & Tier 3): You may cancel with at least 30 days’ written notice before the next billing cycle. No partial‑month refunds are provided.
- Custom refunds or credits are at our sole discretion.
6. Client Responsibilities
You agree to:
- Provide timely feedback, assets, and approvals needed for project completion.
- Obtain all necessary permissions for materials you supply to us.
- Review deliverables promptly and notify us of any issues within 7 days.
7. Intellectual Property
- We retain ownership of all pre‑existing materials and methodologies.
- Upon full payment, you receive a non‑exclusive, worldwide license to use the final deliverables for marketing and promotional purposes.
- You may not resell or sublicense deliverables without our written consent.
8. Confidentiality
Both parties agree to keep confidential information received from the other party private, except where disclosure is required by law.
9. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the total fees paid by you in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in [Your County, Your State].
12. Changes to These Terms
We may update these Terms at any time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Services after changes constitute acceptance.
13. Contact
Questions about these Terms? Email us at info@your‑domain.com or write to:
Public Yarn
[Business Address]
[City, State, ZIP]
This template is provided for informational purposes only and does not constitute legal advice. Please consult a qualified attorney to ensure compliance with applicable laws and regulations.